Ratings & Reviews
Resident Reviews
Great customer service and upkeep|Recommended: YesThe staff is friendly, all shared areas are always clean, and nearly everyone in the community is friendly and welcomes families with kids and dogs.
response from property -Thank you for taking time to post this review. We appreciate your feedback and are so pleased to provide you with a 5-star living experience. We value you as a part of our community.
Warmest Regards,
Saddle Brook Apartments
There are things I like and things that need improvement.|Recommended: NoI like my actual apartment. The space and layout is fine. My apt is next to an exit and the door leading outside slams noisily, causing my wall hangings to jump off the wall each time. My neighbor upstairs is very noisy, I can hear him walking heavily day and night. Kids down the hall are constantly screaming or crying. The noise level is unacceptable. The grounds are always covered in dog feces. People that live here do not clean up after themselves. Grounds maintenance was heavily lacking in winter months, There was feces everywhere. I was told staff would pick it up but they never did. My neighbor upstairs also smokes, throws his cigarette butts over the balcony on to my porch and space. So I am disappointed with the people that live here not caring about keeping common areas clean for others. Given how high the rent is here I'm surprised and disappointed in that. I'm not in a position to move so have to renew my lease one more year but can't say I will be a long term resident unless some things change. I like the area and hoped to be better satisfied with the property but too many factors make it less desirable than I had hoped.
Ann, thank you for sharing your experiences with us. We take resident reviews very seriously and will be sure to have our team look into your concerns. We want you to love your home here at Saddle Brook and can see where what you have witnessed would make that less than desirable. In regards to the dog feces, we have been working hard to clean up the grounds now that spring is here. It is expected that pet owners clean up after their pets, but unfortunately, that isn't always the case. Always feel free to stop by or call the office. Our Resident Satisfaction Manager is also here to help if problems persist. They can be reached at (414) 274-8250 or by emailing fredcares@fred-inc.com. We look forward to your continued residency with us.
Saddle Brook feels like home|Recommended: YesIt's so peaceful quiet here. The privacy is wonderful. Everyone that works here is friendly respectful. The maintenance crew is phenomenal as well. It's a really great place to live
Thanks, Jennifer, for taking time to review us! We are glad to hear you are enjoying your home at Saddle Brook. Let us know if you need anything!
Excellent Property|Recommended: YesQuick maintenance, quiet and friendly neighborhood.
Thank you, Zachary, for your review! We are glad to hear you are enjoying your residency at Saddle Brook. If you need anything at all, please let us know!
Excellent place to live|Recommended: YesThe building we live in is very quiet and the people are friendly. The apartment is more a condo than apartment. It is spacious and the layout is great. Being able to have a pet made the complex more appealing when we were thinking of moving here.
Thank you for leaving your review, Dennis! We are so happy to hear that you enjoy your home with us and our community. Please let us know if we can do anything to assist with your home. We appreciate your residency!
Nice|Recommended: YesVery safe,friendly area
Thank you for leaving your review, Patricia! We are glad to hear that you enjoy our community and we appreciate your residency with us!
New to the area and very glad we chose Saddle Brook|Recommended: YesThe community is safe, clean, and it is a nice place to walk your dog and sit outside. The condos have a nice layout and are very comfortable. The location is great -- close to stores and the highway. Glad we chose Saddle Brook.
Thank you for leaving your review and recommendation, Jessica! We are glad that you enjoy our community and location. Please feel free to reach out to the leasing office should you need our assistance at all. We appreciate your residency with us!
Excellent Experience, Great Location|Recommended: YesGreat place to live. Very quiet secluded area that is also close to all amenities and conveniently located within 2 miles of the Interstate. This is a very clean pet friendly apartment and parking is never a problem for my guests. I highly recommend the Saddle Brook Apartments
Thank you for leaving your review, Barbara! We are so glad to know that you enjoy your home with us. Please let us know if we can ever assist with anything and we appreciate your residency!
I love my Saddle Brook apartment.|Recommended: YesI'd tell them it's great. First off, you can't get a more logistically friendly location for anyone that has a distance to travel for work. Area schools, shops, and recreational facilities are in close proximity, and easily accessible. The apartments, grounds and common elements are very clean and well kept. The staff is professional, courteous, and respond quickly to any needs or concerns. The units are well constructed, and very quiet. I love the in-unit laundry, dishwasher, and underground parking. Especially on those sub-zero winter days. Also, the rents are very reasonable, and competitive. As an added bonus, the tenants are friendly and respectful of others. If you're thinking of moving to a really nice apartment, you need to consider Saddle Brook Apartments. Sincerely, John Maglio
Thank you so much for sharing your experience at Saddle Brook, John! We appreciate your recommendation and are so happy to hear that you're loving your home with us. Please let us know if there is anything we can assist you with in the future!
A place to call home.|Recommended: YesMoved to Waukesha to be closer to work and decided to rent till a house that my wife and I liked was found....well that was 5 years ago and just love it here Friendly neighbors and the office staff is a huge plus to this community,whatever you need they are there for you and ready to help. The grounds are kept up very nice and peaceful. I would recommend Saddlebrook to anyone that is looking for a new home.
Thank you for taking the time to share your experience at our community, Scott! We are so happy to hear that Saddle Brook has given you a peaceful and comfortable place to call home! We appreciate your recommendation and your residency with us!
Love this place|Recommended: YesI enjoy the location and the design.
Thank you for taking the time to leave a review on our community, Janette! We are so happy to hear that you are loving our community. We appreciate your residency with us, please let us know if there is anything we can do to help you in the future!
Loving my stay in Saddle Brook|Recommended: YesThe best property to live in, quite neighborhood , friendly and proactive staff. Rachel , Daniel and their team is always cooperative. Their Maintenance staff is also awesome and friendly.
Loving my stay in Saddle Brook
Thank you so much for taking the time to leave a review, Rahul! We are happy to hear that you're loving your home at Saddle Brook. Thank you for your recommendation and your continued residency with us.
Absolutely Amazing|Recommended: YesIts like living in a condo. Everything is perfect and if something happens to go wrong it is taken care of immediately.
We are so happy to hear that you're loving your time at our community, Aaron! Resident satisfaction is our number one goal here at Saddle Brook. We appreciate your recommendation and look forward to working with you in the future.
I enjoy living here.|Recommended: YesVery pescful and tranquil.
Thank you for feedback, Timothy! We are happy to hear that you are enjoying your time at Saddle Brook and that we are exceeding your expectations in most areas. According to your review, however, it looks like you may not have had the best experience with our maintenance team. We would love the opportunity to discuss our on-site maintenance with you. If you are willing, please e-mail fredcares@fred-inc.com regarding your experience. We will use your feedback in confidentiality to strengthen our team, in-turn, providing the best possible experience for our residents. Thanks again for your feedback. We appreciate your residency with us and look forward to hearing from you.
Very nice locality in Pewaukee|Recommended: Yes1. Very good maintenance
2. Prompt response from the Saddle Brook Team on any apt maintenance request
3. Very good community around
4. Not much outside traffic, good for kids especially during summer times.
5. Very safe place
Thank you for your kind and honest review! We are happy to hear that the team at Saddle Brook is exceeding your expectations. Thank you for your residency with us!
The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "Saddle Brook Apartments", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "Saddle Brook Apartments", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose